FAQs

We are a team of animal lovers, we understand that pets are a part of the family and deserve to be treated with dignity and respect.

Do you offer individual cremations at Bamganie?

At Bamganie Pet Cremations Service, we pride ourselves on offering dignified individual cremations.

Do you guarantee that we will get our pet back and only our pet?

We guarantee every individual cremation and that you will only receive your pet’s ashes in return.

Can you put the ashes in more than one receptacle?

Yes, you can choose from our range of receptacles. For example, you could select both an urn and locket.

Can we be there when our pet is cremated?

Yes, we offer a viewing and waiting service.

Can we watch our pet being cremated?

We do offer a viewing service upon request.

When our pet arrives at Bamganie how long until they are cremated?

This is generally a 48-hour period Monday through to Friday. This time frame gives grieving families vital decision-making time.

How long does it take to cremate a pet?

Everything is size dependant, but as a guide between 2 to 8 hours.

Can we bring our pet to you?

Yes.

What is the cost of your service?

The cost is dependent on the individual services required, please contact the office on 1300 514 414 for further details.

Do we have to pay straight away?

Yes, payment in full is required on the day.

How long does it take to get our get our pet back?

As a guide between 7 to 14 days.

What is a shared cremation?

Shared cremation is a non-returnable ashes cremation, with the ashes scattered on the Bamganie grounds.

What is a shared burial?

A shared burial is when more than one pet is respectfully buried together.