We are a team of animal lovers, we understand that pets are a part of the family and deserve to be treated with dignity and respect.

Do you offer individual cremations at Bamganie?

Yes, we do. Your pet will be individually cremated, and their ashes will be kept separately and returned to you in your urn or receptacle of choice. You may choose a shared cremation too, but the remains will be scattered in our woodland area.

Do you guarantee that we will get our pet back and only our pet?

We guarantee every individual cremation and that you will only receive your pet’s ashes in return. We have a strict process to ensure that all pet parents will only be returned with their pet’s ashes.

Can you put the ashes in more than one receptacle?

Yes, you can choose from our range of receptacles. For example, you could select both an urn and locket.

Can we be there when our pet is cremated?

Due to Health and Safety requirements our facility is not open to the public.

When our pet arrives at Bamganie how long until they are cremated?

Your pet is cremated within 48 hours of arriving at Bamganie Pets Cremation Service in Lethbridge. No pet is cremated without all the paperwork and approval of the owner, and specific timeframes will always be communicated to clients by our team.

How long does it take to cremate a pet?

Everything is size dependant but as a guide between 2 to 8 hours.

Can we bring our pet to you?

Due to Health and Safety requirements our facility is not open to the public.

What is the cost of your service?

The cost is dependent on the individual services required. Please contact your veterinarian in the first instance for pricing or our Customer Service Team on 1300 514 414 for further details.

Do we have to pay straight away?

This will be dependent on how your pet comes to us. If you are a private client, payment is required at time of service. If you use our services via your veterinary clinic, your payment will be processed by them, and you will need to speak to them about the specifics.

How long does it take to get our pet back?

As a guide between 7 to 14 days, more specific arrangements can be made via speaking to our team.

What is a shared cremation?

Shared cremation is a non-returnable ashes cremation with other pets. Ashes are scattered on the Bamganie Pets Cremation Services woodland grounds.