FAQ

My pet has passed away, what do I do?

Bamganie offers a prompt and efficient pick-up service available 7 days a week. Simply call 1300 514 414 and speak to one of our caring staff members about collecting your beloved pet from home or a designated veterinary clinic.

The passing of a beloved pet can be a very difficult time for you and your family. Our staff members will be available to: 

  • Answer all questions, aid and advise
  • Gently guide you through all steps and options for memorial services
  • Offer you and your family grief counselling and support through this emotional time

Bamganie are committed to offering personal and specialist care in your time of need.

Everyone is unique when it comes to grieving. This is a very difficult time for some people to deal with, handling those very personal moments is when care is needed the most. let us take care of you while you come to terms with your loss, we take everything into consideration and aim to make a very difficult time, a memorable experience.

At a time when our greatest memories are at the forefront of our minds, continuing them in death is of high priority. 

Care doesn’t stop at the end of a life.

What to expect

We understand that your pet is another member of your family and should be treated with dignity and respect. Organising memorial services is a personal and emotional journey, and we are here to help you with this process.

Our memorial services are an occasion for families to reflect, grieve and celebrate the life of their cherished and loyal companion. Our caring, professional and experienced staff members are here to aid and advise on how best to approach these important decisions and arrangements.

Planning ahead

You may wish to consider planning and paying for pet memorial services ahead of time. This way, when the loss occurs, you do not have to worry about deciding and planning during your time of grief.  There are many choices that need to be carefully considered, and our experienced staff can help advise you on the best options for your needs and budget.

The benefits of pre-planning include:

  • Saving yourself and family members the stress of making difficult decisions at an emotional time
  • Protecting yourself and family members from the risk of emotional overspending
  • Having peace of mind knowing that you are prepared

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